If you are not fully satisfied with the products you bought, simply bring it back within 30 days of the purchase date to any of our outlets with your receipt or invoice for online orders and we will gladly exchange the product. Please note that the value of the exchanged product should be of similar or higher value than the original product price. If exchanging for a higher value item, the purchase value difference must be paid.

Alternatively, you may ship the product to our e-commerce warehouse and we will gladly provide you with a credit note for future online purchases.

Our address is:

Aarong E-Commerce

204/B-5, Gulshan-Tejgaon Link Road

Dhaka-1208

Items that you want to exchange or return must be unworn, unwashed and unused with all original tags attached. Items that are opened or damaged or do not have a receipt may be denied an exchange.

We will reimburse you with the amount paid for the product and VAT through store credit after we have physically received the product. Please note any shipping costs will not be credited.